Effect of Quality Information, Quality System and Quality Service to Customer Satisfaction and Customer Loyalty (Empirical Study on Customer Service Online E - Ticket in Pt. BTRAV Connection Malang)

June 2, 2016 | Author: IOSRjournal | Category: Types, Presentations

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IOSR Journal of Business and Management (IOSR-JBM) vol.17 issue.4 version.6...

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